Billing & Plans

CZ Names offers two pricing plans. Both include a 14-day free trial and are billed through Shopify’s standard app billing system — no separate payment method required.

Plans

	Regular	Shopify Plus
Monthly price	$9.90 / month	$19.99 / month
Free trial	14 days	14 days
All features included	Yes	Yes
Klaviyo integration	Yes	Yes
UI Extensions	Yes	Yes
For	All Shopify plans	Shopify Plus stores

Both plans include the same full feature set. The difference in pricing reflects the higher transaction volume and customer base typical of Shopify Plus stores.

Automatic plan detection

When you install the app, it reads your Shopify plan and pre-selects the appropriate billing option:

• Shopify Plus store → Shopify Plus plan pre-selected
• All other plans → Regular plan pre-selected

You can review and change the selection before confirming your free trial.

Free trial

Your 14-day free trial begins the moment you accept the billing confirmation. During the trial:

• All features are fully active
• No charge is made to your account
• You can cancel at any time without being billed

At the end of the trial, Shopify charges the monthly fee automatically. You will receive a receipt from Shopify (not from SGA) as the charge goes through the standard Shopify app billing system.

Tip

If you install the app but do not complete the billing confirmation step, the app will remain inactive. Make sure to click Start free trial after installation to activate all features.

Managing your subscription

Viewing your current plan

Go to Settings → Billing in the Shopify admin, then select Apps. CZ Names appears in the list of active app subscriptions with its monthly charge.

Alternatively, open the CZ Names app in your Shopify admin — the current plan and next billing date are shown on the app dashboard.

Cancelling

1. Go to your Shopify admin
2. Navigate to Settings → Apps and sales channels
3. Find CZ Names and click Delete
4. Confirm the deletion

When you delete the app, your subscription is cancelled immediately and no further charges are made. Any metafields already written to customer profiles will remain in Shopify but the app will no longer process new customers or update existing ones.

Note

Cancelling during the free trial period incurs no charge. Cancelling mid-billing-cycle does not generate a partial refund — the current month’s charge has already been processed by Shopify.

Reinstalling after cancellation

You can reinstall the app at any time from the Shopify App Store. A new 14-day trial is not offered on reinstall — the standard monthly fee applies from day one. Existing metafields on customer profiles will be picked up by the app automatically on the next customer update event.

Billing questions

For billing issues, contact Shopify Support — charges appear on your Shopify invoice and are managed through Shopify’s app billing system. For questions about the app itself or your plan, contact us at integrace@soundsgood.agency.