Billing & Plans

The Pickup Points CZ/SK/HU app is available in two plans. Both include a 14-day free trial so you can test the app fully before being charged.

Plans Comparison

Feature	Basic	Premium
Price	$5 / month	$9.99 / month
Free trial	14 days	14 days
Carriers	1 carrier at a time	Multiple carriers simultaneously
All 5 carriers available	Yes	Yes
CSV export	Yes	Yes
Email reminders	Yes	Yes
Custom translations	Yes	Yes
Unlimited orders	Yes	Yes
Pickup point widgets	Yes	Yes
Email support	Yes	Yes
Priority support	—	Yes

Choosing the Right Plan

Choose Basic if:

• You only offer pickup point delivery via one carrier (e.g., Zásilkovna/Packeta only).
• You don’t need the pickup point widget for GLS, DPD, PPL, or Balíkovna simultaneously.
• You want the lowest possible cost.

Choose Premium if:

• You offer pickup point delivery via multiple carriers at the same time (e.g., both Zásilkovna and GLS).
• You want priority support with faster response times.
• You need to configure multiple carrier keywords simultaneously.

Note

Both plans let you use any of the 5 supported carriers. The difference is how many can be active at the same time in Interface Settings. On Basic, you configure one carrier’s widget at a time — you can still use multiple carriers for shipping, but only one will show the pickup point widget.

Free Trial

Both plans include a 14-day free trial. During the trial:

• The app is fully functional with no limitations.
• You will not be charged until the trial ends.
• You can cancel at any time during the trial without being charged.

The trial starts on the day you install the app and select a plan. After 14 days, your Shopify account will be billed automatically at the plan rate.

How Billing Works

The app uses Shopify’s standard recurring billing. This means:

• Charges appear on your Shopify invoice, not as a separate payment.
• The billing cycle aligns with your existing Shopify billing date.
• If you install the app mid-cycle, the first charge is prorated.

You can see the current subscription status and upcoming charges in Shopify Admin → Apps → Zásilkovna.

Upgrading or Downgrading

Upgrading from Basic to Premium

1. Open the app in your Shopify admin.
2. Go to the Billing section.
3. Click Select plan next to the Premium plan.
4. Confirm the plan change in Shopify’s billing confirmation screen.

Downgrading from Premium to Basic

1. Open the app in your Shopify admin.
2. Go to the Billing section.
3. Click Select plan next to the Basic plan.
4. Confirm the plan change.

Caution

When downgrading to Basic, the GLS, DPD, PPL, and Balíkovna carrier configurations will be disabled. Customers who select those carriers’ shipping methods will see the default Zásilkovna widget instead. Make sure to update your shipping methods or inform customers before downgrading.

Cancelling the Subscription

To cancel, uninstall the app from your Shopify admin:

1. Go to Shopify Admin → Settings → Apps and sales channels.
2. Find Pickup Points CZ/SK/HU in the list.
3. Click Delete or Uninstall.
4. Confirm the uninstallation.

Shopify will cancel the recurring charge automatically. You will not be charged for the next billing cycle. Any remaining days in the current paid period are not refunded (this is standard Shopify app billing).

Note

Uninstalling the app removes the widget from your checkout. Customers who choose a Zásilkovna/Packeta shipping method will no longer see the pickup point selector. Make sure to inform your shipping carrier or update your shipping methods if you’re fully discontinuing pickup point delivery.

Billing Questions

If you have questions about a charge on your Shopify invoice, or if you believe you were billed incorrectly, contact us at integrace@soundsgood.agency with your Shopify store URL and the billing date in question.

For disputes related to Shopify’s billing system itself, contact Shopify Support.