Supported Carriers

The Pickup Points CZ/SK/HU app supports five carriers for pickup point delivery. All carriers are available on both plans — the difference is how many you can have active at once.

Carrier Overview

Carrier	Default Keyword
Zásilkovna / Packeta	zasilkovna or packeta
GLS	gls
DPD	dpd
PPL	ppl
Balíkovna	balikovna

For current country coverage, check each carrier’s website directly.

Note

Basic plan: 1 carrier configured at a time. Premium plan: multiple carriers configured simultaneously. All 5 carriers are available on both plans. See Billing & Plans for details.

Zásilkovna / Packeta

Zásilkovna (known internationally as Packeta) is the primary carrier this app was built for. It has the largest pickup point network in Central and Eastern Europe, with thousands of Z-Points and Z-BOX automated lockers.

Recommended keywords: zasilkovna, packeta

You can configure both keywords using a comma-separated value:

zasilkovna,packeta

This is useful if you have separate shipping methods for Czech and Slovak customers (one named with “Zásilkovna”, one with “Packeta”).

Widget: When triggered, the widget connects to Zásilkovna’s pickup point API and shows an interactive map and list of nearby locations.

GLS

GLS ParcelShops are available across most of Europe. Use the GLS carrier setting if you offer GLS pickup point delivery in your store.

Recommended keyword: gls

Example shipping method names that match:

• “GLS ParcelShop”
• “GLS - výdejní místo”
• “Delivery to GLS point”

DPD

DPD Pickup points (formerly DPD Parcelshops) are widely available in the Czech Republic and Slovakia.

Recommended keyword: dpd

Example shipping method names that match:

• “DPD Pickup”
• “DPD ParcelShop”
• “DPD - výdejní místo”

PPL

PPL (Professional Parcel Logistic) operates a pickup point network primarily in the Czech Republic and Slovakia.

Recommended keyword: ppl

Example shipping method names that match:

• “PPL ParcelShop”
• “PPL - výdejní místo”
• “PPL Pickup”

Balíkovna

Balíkovna is the Czech Post’s pickup point service, available throughout the Czech Republic at post offices and partner locations.

Recommended keyword: balikovna

Example shipping method names that match:

• “Balíkovna - výdejní místo”
• “Balíkovna pickup”
• “Czech Post Balíkovna”

Home Delivery vs Pickup Points

This app handles pickup point selection only. Home delivery shipping methods (e.g., PPL home courier, DPD home courier) are standard Shopify shipping rates and do not interact with this app — customers choosing home delivery will not see the widget.

Only assign a keyword to shipping methods where customers need to choose a specific pickup location. If a shipping method name contains a keyword but it’s a home delivery method, the widget will incorrectly appear for those customers. To prevent this, use distinct shipping method names that don’t contain your pickup point keywords.

Tip

If a customer doesn’t need to choose a specific location, don’t give that shipping method a keyword.

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Country and Region Filtering

The pickup point widget displays locations based on the carrier’s own network configuration.

Zásilkovna/Packeta: Country filtering is supported via Zásilkovna’s API. You can configure which countries are shown in your Packeta client portal. The app passes these settings through to the Zásilkovna widget automatically.

GLS, DPD, PPL, Balíkovna: Country filtering is not configurable through this app for these carriers. The widget displays all pickup points available in the carrier’s network for the shipping address country. For country-specific restrictions, contact the carrier directly.

If you need help configuring country restrictions for Zásilkovna, contact us at integrace@soundsgood.agency.

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Default Fallback Behavior

If a customer selects a shipping method that does not match any configured keyword, the app falls back to showing the Zásilkovna/Packeta widget by default.

This means:

• If you have GLS configured but a customer selects a method that doesn’t match gls, they will see the Zásilkovna widget.
• If no keywords are configured at all, all customers will see the Zásilkovna widget regardless of their shipping choice.

Tip

To avoid showing the wrong carrier’s widget to customers, make sure every pickup point shipping method in your store has a matching keyword configured. See Keyword Configuration for guidance.

How to Check Which Carrier Was Detected

After a customer completes checkout, you can see which carrier was used by checking the order in Shopify admin:

1. Go to Shopify Admin → Orders.
2. Open the relevant order.
3. Check the Tags section — it will show one of the status tags (e.g., zasilkovna_selected).
4. Check the Additional details / Notes section — it will contain CarrierPickupPointId and PickupPointName, showing the actual pickup point the customer selected.

See Order Tags for a full explanation of all tags and attributes.

Configuring Multiple Carriers (Premium)

On the Premium plan, each carrier has its own keyword field in Interface Settings. Configure each one independently:

1. Open the app and go to Interface Settings.
2. For each carrier you use, enter the keyword that matches your shipping method name.
3. Save settings.

A customer’s selected shipping method will be matched against each keyword in turn. The first match determines which carrier’s pickup point widget is shown.

Caution

If two carrier keywords accidentally match the same shipping method name (for example, if a method name contains both “gls” and “dpd”), the app will use the first matching carrier. Avoid overlapping keywords by making each carrier’s shipping method names distinct.